Product
The system for product decisions
ProductSense helps startups turn customer conversations into clear product decisions, then track whether what they shipped actually solved the problem.
Three jobs done well
See what matters. Decide what to build. Learn what worked.
Collect signals automatically
Continuously pull in signals from the tools your team already uses.
Surface what matters
Highlight important topics each week so your team starts with clarity.
Connect to product work
Make customer evidence visible in projects and tickets in Linear or Jira.
See what matters across customer conversations
Customer feedback is usually scattered across calls, support, Slack, and notes. ProductSense helps your team bring it into one place, spot recurring problems, and understand which issues are worth paying attention to.
Bring customer feedback from every source into one place
Extract product-relevant insights, enriched with the context and metadata needed to make better decisions
Trace every insight back to the raw source in one click
Find the recurring problems and less obvious signals that are easy to miss when feedback stays fragmented
Works with where your customers already talk
Decide what to build with more conviction
ProductSense helps your team move from scattered evidence to a clear point of view. See which problems matter most, understand who they affect, and make decisions with more confidence.
Bring the strongest evidence to the surface before decisions get made
Understand the customer context behind each opportunity
Turn recurring issues into clear opportunities for the team
Define what success should look like before you ship
Learn what worked after launch
Most teams know when something shipped. Fewer know whether it actually solved the problem. ProductSense helps your team follow the same customer signals after launch, so you can see what changed and learn from the result.
Track whether the problem actually drops out of customer conversations
See how customer sentiment changes after launch
Spot new patterns and adjacent issues early
Make the next decision with better evidence than the last
Built to scale
Grows with your team
What starts as a faster way to make product decisions becomes a shared way for your company to stay close to customer needs as it scales.
Frequently asked questions
What is ProductSense and what's in it for me?
See what ProductSense would
look like in your team
We’ll walk through your current tools, how your team handles customer signals today, and how ProductSense can bring evidence into product decisions and delivery.