The always‑on agent for product discovery.
When anything can be built, the job is choosing what should be. Agents do the groundwork on every customer signal. You decide: build it, learn more, or let it go.
Trusted by product teams at
and more
Every idea shows who needs it, and who doesn’t.
ProductSense finds product ideas from your customer signals, and you can drop in your own at any time. Each becomes a plan with all evidence attached, so you can prioritize with confidence.
- How much it matters. Must have or nice to have, with the revenue behind it.
- What you don’t know yet. Open questions, and the customers to ask.
- Every source linked. So anyone can see where a priority came from.
- Priorities you can defend. The reasons are there when sales or leadership ask.
The product context your Claude is missing.
Connected straight to raw inputs, Claude wades through small talk and makes its own calls on what matters. Through ProductSense it gets every signal ready, analyzed the same way, with tools built for product decisions.
- Nothing skipped. Every signal is checked, not just the first few that match.
- Both sides. Caveats and evidence against, not just a yes.
- Plans to build from. Your coding agent works from the accepted plan and its evidence.
> What are finance teams struggling with right now? ● productsense.search_signals(segment: "finance", period: "30d") └ 41 signals, 14 accounts Mostly month-end. Receipts are chased and matched by hand at 14 accounts [41 sources], and card limits per project keep coming up in sales calls [Orbital Systems]. Plan #123 on missing receipts is ready and ranked first by your team. > Read plan #123 and work out the change ● productsense.get_plan(id: 123) └ markdown, accepted by Maria, 41 sources linked Plan: forward receipts by email, then match them to card payments. Done when 80% match automatically.
The work of discovery stays. Who does it changes.
For B2B software companies with one or more product teams. Discovery runs the same way in every team.
The agents
- Listening. Read every call, ticket and thread as it comes in.
- Connecting. Suggest a plan for each signal, with the account and ARR.
- Open questions. Point out what is still unclear about a plan, and who could answer it.
- Drafting. Write up plans with sources linked, checked against your goals.
- Follow-up. Track feedback and usage after launch against what you expected.
Your team
- Direction. Sets the goals and product principles the agents work by.
- Interviews. Decides what to learn next, and asks customers.
- Judgment. Confirms, rejects or postpones every recommendation.
- Priorities. Ranks what is ready and owns the roadmap.
- Improvement. Turns what each decision taught into better habits.
Connects to wherever your customers talk.
Your customer signals stay yours.
Hosted in the EU
Your customer conversations are stored and processed in the EU, on every plan.
Never used to train AI models
Your data is used to answer your questions, and nothing else.
Open across teams
Every team can see what customers tell the others. Who gets into your workspace is up to your admins.
Questions
What is ProductSense?
ProductSense is an agentic product discovery tool for B2B software companies. Agents read every call, ticket, chat and change in usage, connect each signal to your plans and the revenue behind it, and recommend what to build next, with every source linked. Your team sets the direction and decides.
What is agentic product discovery?
Agentic product discovery means agents work through every customer signal around the clock and connect it to your plans, so each product decision starts from what’s known. It isn’t a feedback board or a tagging tool, and it doesn’t build whatever gets asked for most. Your team still talks to customers and decides. Read the manifesto
How is ProductSense different from feedback tools?
ProductSense reads the calls, tickets and chats you already have, instead of waiting for people to send feedback in. It builds the case for and against each idea and recommends no, not yet or ready, with every source linked. Feedback tools collect requests and leave the sorting to you.
We already use Claude. Why would we need ProductSense?
Keep using Claude. Through MCP, ProductSense gives Claude, Cursor and other AI agents every customer signal already read, checked and tied to the revenue behind it, so their answers rest on evidence.
What does it take to set up ProductSense?
Connect the tools where your customers talk, such as your call recorder, support desk, CRM and Slack, and add your product areas and principles. Setup takes minutes, there are no data pipelines to build or maintain, and engineering doesn’t need to be involved.
Who is ProductSense for?
ProductSense is for product people at B2B software companies who talk to customers every day, from a single product manager to several product teams. Plans start with one person and grow with your organization.